Anycart uses a unique ordering and payment system so that we can offer the best value and lowest fees of any grocery delivery service around!
When you receive an order, you may also receive a paper copy of the store's receipt. The store's receipt lists the full amount that Anycart pays for the order on our credit card, and does not include any promotions or discounts that Anycart offers.
Essentially, the store receipt is Anycart's receipt for the order, not yours. We do not prevent the receipt from being provided with orders because we firmly believe in being transparent about how our system works!
The Anycart order page is your receipt for the order. All order information, including final total and order fulfillment details, is listed on your Anycart order page, so you should rely on the Anycart order page for that final order information.
Store receipt
The store receipt you may receive will look similar to this:
As you will note near the bottom of the receipt you received, the card listed in the payment information section is not your card. This is Anycart's card, which was used to pay for the order at the store.
Your receipt from Anycart
Your receipt is the Order Summary located on the order page. To access your order summary, follow the link to your order page provided in the order confirmation email, or the link in the text messages sent to you upon delivery.
You can also access the order page through your order history, which can be accessed on the app or on Anycart.com. See here for more details on how to view your order summary.
Order summary
Once you have accessed your Anycart order page, scroll down to find the 'Order Summary' section. This is your receipt for the order: it contains the final total for the order, tax, tip, and all discounts or promos.
Your payment details are listed under 'Payment Method'. Any refunds that are issued will also be listed in this section.
Please note: In rare cases where there may unusual pricing issues or where expensive substitutions were given, your order total displayed may be greater than the actual amount you were charged for the order. Because your card in only authorized for a certain amount, that is the absolute maximum amount you can be charged; a final charge will never exceed the authorization amount.
Still have questions or need assistance? Submit a request or reach out to a member of our Customer Support Team for help.